- amount_of_acd_agents = acd_agents.count - if amount_of_acd_agents > 0 - if amount_of_acd_agents < 30 = acd_agents.map{|acd_agent| acd_agent}.join(', ') - else = acd_agents.limit(15).map{|acd_agent| acd_agent}.join(', ') + ', ' = '[...]' = acd_agents.offset(amount_of_acd_agents - 15).map{|acd_agent| acd_agent}.join(', ')