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class AcdAgentsController < ApplicationController
load_and_authorize_resource :automatic_call_distributor
load_and_authorize_resource :acd_agent, :through => [:automatic_call_distributor]
before_filter :spread_breadcrumbs
def index
if params[:active]
if params[:active].downcase == 'true'
@acd_agents = @acd_agents.where(:active => true)
elsif params[:active].downcase == 'false'
@acd_agents = @acd_agents.where(:active => false)
end
end
end
def show
@acd_agent = AcdAgent.find(params[:id])
end
def new
@acd_agent = @automatic_call_distributor.acd_agents.build
i = @automatic_call_distributor.acd_agents.count
loop do
i += 1
break unless @automatic_call_distributor.acd_agents.where(:name => "#{t('acd_agents.name')} #{i}").count > 0
end
@acd_agent.name = "#{t('acd_agents.name')} #{i}"
@acd_agent.status = 'active'
@acd_agent.calls_answered = 0
@available_sip_accounts = SipAccount.all - @automatic_call_distributor.acd_agents.where(:destination_type => 'SipAccount').map{|acd_agent| acd_agent.destination}
end
def create
@acd_agent = @automatic_call_distributor.acd_agents.build(params[:acd_agent])
if @acd_agent.save
redirect_to automatic_call_distributor_acd_agent_path(@automatic_call_distributor, @acd_agent), :notice => t('acd_agents.controller.successfuly_created')
else
render :new
end
end
def edit
@acd_agent = AcdAgent.find(params[:id])
@available_sip_accounts = SipAccount.all
end
def update
@acd_agent = AcdAgent.find(params[:id])
if @acd_agent.update_attributes(params[:acd_agent])
redirect_to automatic_call_distributor_acd_agent_path(@automatic_call_distributor, @acd_agent), :notice => t('acd_agents.controller.successfuly_updated')
else
render :edit
end
end
def destroy
@acd_agent = AcdAgent.find(params[:id])
@acd_agent.destroy
redirect_to automatic_call_distributor_acd_agents_path(@automatic_call_distributor), :notice => t('acd_agents.controller.successfuly_destroyed')
end
def spread_breadcrumbs
if @automatic_call_distributor.automatic_call_distributorable.class == User
add_breadcrumb t("#{@automatic_call_distributor.automatic_call_distributorable.class.name.underscore.pluralize}.index.page_title"), method( :"tenant_#{@automatic_call_distributor.automatic_call_distributorable.class.name.underscore.pluralize}_path" ).(@automatic_call_distributor.tenant)
add_breadcrumb @automatic_call_distributor.automatic_call_distributorable, method( :"tenant_#{@automatic_call_distributor.automatic_call_distributorable.class.name.underscore}_path" ).(@automatic_call_distributor.tenant, @automatic_call_distributor.automatic_call_distributorable)
end
add_breadcrumb t("automatic_call_distributors.index.page_title"), method( :"#{@automatic_call_distributor.automatic_call_distributorable.class.name.underscore}_automatic_call_distributors_path" ).(@automatic_call_distributor.automatic_call_distributorable)
add_breadcrumb @automatic_call_distributor, method( :"#{@automatic_call_distributor.automatic_call_distributorable.class.name.underscore}_automatic_call_distributor_path" ).(@automatic_call_distributor.automatic_call_distributorable, @automatic_call_distributor)
add_breadcrumb t("acd_agents.index.page_title"), automatic_call_distributor_acd_agents_path(@automatic_call_distributor)
if @acd_agent && !@acd_agent.new_record?
add_breadcrumb @acd_agent, automatic_call_distributor_acd_agent_path(@automatic_call_distributor, @acd_agent)
end
end
end
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