1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
|
class AcdAgent < ActiveRecord::Base
DESTINATION_TYPES = ['SipAccount']
STATUSES = ['active', 'inactive']
attr_accessible :uuid, :name, :status, :automatic_call_distributor_id, :last_call, :calls_answered, :destination_type, :destination_id
belongs_to :automatic_call_distributor
belongs_to :destination, :polymorphic => true
after_save :set_presence
# Validations:
#
validates_presence_of :name
validates_presence_of :destination
validates_presence_of :destination_id
def to_s
self.name || I18n.t('acd_agents.name') + ' ID ' + self.id.to_s
end
private
def set_presence
dialplan_function = nil
state = 'early'
if self.status == 'active'
state = 'confirmed'
elsif self.status == 'inactive'
state = 'terminated'
end
require 'freeswitch_event'
event = FreeswitchEvent.new("PRESENCE_IN")
event.add_header("proto", "sip")
event.add_header("from", "f-acdmtg-#{self.id}@#{SipDomain.first.host}")
event.add_header("event_type", "presence")
event.add_header("alt_event_type", "dialog")
event.add_header("presence-call-direction", "outbound")
event.add_header("answer-state", state)
event.add_header("unique-id", "acd_agent_#{self.id}")
return event.fire()
end
end
|
