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-- Gemeinschaft 5: acd call handler
-- (c) AMOOMA GmbH 2012
--
local caller_uuid = argv[1];
local acd_id = tonumber(argv[2]);
local timeout = tonumber(argv[3]);
local retry_timeout = tonumber(argv[4]);
local acd_caller_id = tonumber(argv[5]);
-- initialize logging
require 'common.log'
local log = common.log.Log:new{ prefix = '### [' .. caller_uuid .. '] ' };
if not acd_id then
log:error('ACD_WAIT - automaticcalldistributor=', acd_id, ' not specified');
return;
end
-- connect to database
require 'common.database'
local database = common.database.Database:new{ log = log }:connect();
if not database:connected() then
log:critical('ACD_WAIT - database connect failed');
database:release();
return;
end
require 'dialplan.acd'
local acd = dialplan.acd.AutomaticCallDistributor:new{ log = log, database = database }:find_by_id(acd_id);
if not acd then
log:error('ACD_WAIT - automaticcalldistributor=', acd_id, ' not found');
database:release();
return;
end
log:debug('ACD_WAIT ', acd_id, ' - start');
acd:wait_turn(caller_uuid, acd_caller_id, timeout, retry_timeout);
log:debug('ACD_WAIT ', acd_id, ' - end');
-- release database
if database then
database:release();
end
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