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|
-- Gemeinschaft 5 module: dialplan class
-- (c) AMOOMA GmbH 2012-2013
--
module(...,package.seeall)
Dialplan = {}
-- local constants
local DIAL_TIMEOUT = 120;
local MAX_LOOPS = 20;
local DIALPLAN_FUNCTION_PATTERN = '^f[_%-].*';
local CALL_FORWARDING_SERVICES = {
USER_BUSY = 'busy',
CALL_REJECTED = 'busy',
NO_ANSWER = 'noanswer',
USER_NOT_REGISTERED = 'offline',
HUNT_GROUP_EMPTY = 'offline',
ACD_NO_AGENTS = 'offline',
ACD_TIMEOUT = 'noanswer',
}
-- create dialplan object
function Dialplan.new(self, arg)
require 'common.str';
require 'common.array';
arg = arg or {}
object = arg.object or {}
setmetatable(object, self);
self.__index = self;
self.log = arg.log;
self.database = arg.database;
self.caller = arg.caller;
return object;
end
function Dialplan.domain_get(self, domain)
local global_domain = freeswitch.API():execute('global_getvar', 'domain');
if common.str.blank(global_domain) then
if common.str.blank(domain) then
require 'common.database'
local database = common.database.Database:new{ log = self.log }:connect();
if not database:connected() then
self.log:error('[', uuid,'] DIALPLAN_DOMAIN - cannot connect to Gemeinschaft database');
else
require 'configuration.sip'
local domains = configuration.sip.Sip:new{ log = self.log, database = database }:domains();
if domains[1] then
domain = domains[1]['host'];
end
end
end
if database then
database:release();
end
if not common.str.blank(domain) then
self.log:notice('DIALPLAN_DOMAIN - setting default domain: ', domain);
freeswitch.API():execute('global_setvar', 'domain=' .. tostring(domain));
end
else
domain = global_domain;
end
if common.str.blank(domain) then
self.log:error('DIALPLAN_DOMAIN - no domain found');
end
return domain;
end
function Dialplan.configuration_read(self)
require 'common.configuration_table';
-- dialplan configuration
self.config = common.configuration_table.get(self.database, 'dialplan');
self.node_id = common.str.to_i(self.config.parameters.node_id);
self.domain = self:domain_get(self.config.parameters.domain);
self.dial_timeout = tonumber(self.config.parameters.dial_timeout) or DIAL_TIMEOUT;
self.max_loops = tonumber(self.config.parameters.max_loops) or MAX_LOOPS;
self.user_image_url = common.str.to_s(self.config.parameters.user_image_url);
self.phone_book_entry_image_url = common.str.to_s(self.config.parameters.phone_book_entry_image_url);
self.phonebook_number_lookup = self.config.parameters.phonebook_number_lookup;
self.geo_number_lookup = self.config.parameters.geo_number_lookup;
self.default_language = self.config.parameters.default_language or 'en';
self.send_ringing_to_gateways = self.config.parameters.send_ringing_to_gateways;
if tonumber(self.config.parameters.default_ringtone) then
self.default_ringtone = 'http://amooma.de;info=Ringer' .. self.config.parameters.default_ringtone .. ';x-line-id=0';
else
self.default_ringtone = 'http://amooma.de;info=Ringer1;x-line-id=0';
end
return (self.config ~= nil);
end
function Dialplan.hangup(self, code, phrase, cause)
if self.caller:ready() then
if tonumber(code) then
self.caller:respond(code, phrase or 'Thank you for flying Gemeinschaft5');
end
self.caller:hangup(cause or 16);
else
self.log:info('HANGUP - caller sesson down - cause: ', self.caller.session:hangupCause());
end
end
function Dialplan.auth_node(self)
require 'common.node'
local node = common.node.Node:new{ log = self.log, database = self.database }:find_by_address(self.caller.sip_contact_host);
if node then
self.log:info('AUTH_NODE - node_id: ', self.caller.node_id, ', contact address:', self.caller.sip_contact_host);
return true;
end
end
function Dialplan.auth_sip_account(self)
if not common.str.blank(self.caller.auth_account_type) then
self.log:info('AUTH_SIP_ACCOUNT - ', self.caller.auth_account_type, '=', self.caller.account_id, '/', self.caller.account_uuid);
return true;
end
end
function Dialplan.auth_gateway(self)
require 'common.gateway'
local gateway_class = common.gateway.Gateway:new{ log = self.log, database = self.database};
local gateway = false;
if self.caller:to_b('gs_from_gateway') then
gateway = {
name = self.caller:to_s('gs_gateway_name'),
id = self.caller:to_i('gs_gateway_id'),
}
log:info('AUTH_GATEWAY - authenticaded by password and username: ', self.caller:to_s('username'), ', gateway=', gateway.id, '|', gateway.name, ', ip: ', self.caller.sip_contact_host);
return gateway_class:find_by_id(gateway.id);
else
gateway = gateway_class:authenticate(self.caller);
end
if gateway then
log:info('AUTH_GATEWAY - ', gateway.auth_source, ' ~ ', gateway.auth_pattern, ', gateway=', gateway.id, '|', gateway.name, ', ip: ', self.caller.sip_contact_host);
return gateway_class:find_by_id(gateway.id);
end
end
function Dialplan.object_find(self, arguments)
require 'common.object';
return common.object.Object:new{ log = self.log, database = self.database}:find(arguments);
end
function Dialplan.retrieve_caller_data(self)
self.caller.caller_phone_numbers_hash = {};
if not common.str.blank(self.caller.previous_destination_type) and not common.str.blank(self.caller.previous_destination_uuid) then
self.log:debug('CALLER_DATA - authenticate by previous destination: ', self.caller.previous_destination_type, '=', self.caller.previous_destination_id, '/', self.caller.previous_destination_uuid);
self.caller.auth_account = self:object_find{class = self.caller.previous_destination_type, uuid = self.caller.previous_destination_uuid};
elseif not common.str.blank(self.caller.auth_account_type) and not common.str.blank(self.caller.auth_account_uuid) then
self.caller.auth_account = self:object_find{class = self.caller.auth_account_type, uuid = self.caller.auth_account_uuid};
elseif not common.str.blank(self.caller.dialed_sip_user) then
self.caller.auth_account = self:object_find{class = 'sipaccount', domain = self.caller.dialed_domain, auth_account = self.caller.dialed_sip_user};
end
if self.caller.auth_account then
self.log:info('CALLER_DATA - auth account: ', self.caller.auth_account.class, '=', self.caller.auth_account.id, '/', self.caller.auth_account.uuid, ', groups: ', table.concat(self.caller.auth_account.groups, ','));
if self.caller.auth_account.owner then
self.log:info('CALLER_DATA - auth owner: ', self.caller.auth_account.owner.class, '=', self.caller.auth_account.owner.id, '/', self.caller.auth_account.owner.uuid, ', groups: ', table.concat(self.caller.auth_account.owner.groups, ','));
else
self.log:error('CALLER_DATA - auth owner not found');
end
if self.caller.set_auth_account then
self.caller:set_auth_account(self.caller.auth_account);
end
else
self.log:info('CALLER_DATA - no data - unauthenticated call: ', self.caller.auth_account_type, '=', self.caller.auth_account_id, '/', self.caller.auth_account_uuid);
end
if not common.str.blank(self.caller.account_type) and not common.str.blank(self.caller.account_uuid) then
self.caller.account = self:object_find{class = self.caller.account_type, uuid = self.caller.account_uuid};
if self.caller.account then
self.caller.clir = common.str.to_b(common.array.try(self.caller, 'account.record.clir'));
self.caller.clip = common.str.to_b(common.array.try(self.caller, 'account.record.clip'));
require 'common.phone_number'
self.caller.caller_phone_numbers = common.phone_number.PhoneNumber:new{ log = self.log, database = self.database }:list_by_owner(self.caller.account.id, self.caller.account.class);
for index, caller_number in ipairs(self.caller.caller_phone_numbers) do
self.caller.caller_phone_numbers_hash[caller_number] = true;
end
if not common.str.blank(self.caller.account.record.language_code) then
self.caller.language = self.caller.account.record.language_code;
end
self.log:info('CALLER_DATA - caller account: ', self.caller.account.class, '=', self.caller.account.id, '/', self.caller.account.uuid, ', phone_numbers: ', #self.caller.caller_phone_numbers, ', language: ', self.caller.language, ', groups: ', table.concat(self.caller.account.groups, ','));
if self.caller.account.owner then
self.log:info('CALLER_DATA - caller owner: ', self.caller.account.owner.class, '=', self.caller.account.owner.id, '/', self.caller.account.owner.uuid, ', groups: ', table.concat(self.caller.account.owner.groups, ','));
else
self.log:error('CALLER_DATA - caller owner not found');
end
if not self.caller.clir and self.caller.set_caller_id then
self.caller:set_caller_id(self.caller.caller_phone_numbers[1], self.caller.account.record.caller_name or self.caller.account.record.name);
end
else
self.log:error('CALLER_DATA - caller account not found: ', self.caller.account_type, '/', self.caller.account_uuid);
end
end
end
function Dialplan.destination_new(self, arg)
local destination = {
number = arg.number or '',
type = arg.type or 'unknown',
id = common.str.to_i(arg.id),
uuid = arg.uuid or '',
phone_number = arg.phone_number,
node_id = common.str.to_i(arg.node_id),
call_forwarding = {},
data = arg.data,
}
destination.type = common.str.downcase(destination.type);
if not common.str.blank(destination.number) then
if destination.type == 'unknown' and destination.number:find(DIALPLAN_FUNCTION_PATTERN) then
destination.type = 'dialplanfunction';
elseif destination.type == 'phonenumber' or destination.type == 'unknown' then
require 'common.phone_number'
destination.phone_number = common.phone_number.PhoneNumber:new{ log = self.log, database = self.database }:find_by_number(destination.number);
if destination.phone_number then
destination.type = common.str.downcase(destination.phone_number.record.phone_numberable_type);
destination.id = common.str.to_i(destination.phone_number.record.phone_numberable_id);
destination.uuid = common.str.to_s(destination.phone_number.record.phone_numberable_uuid);
destination.node_id = common.str.to_i(destination.phone_number.record.gs_node_id);
destination.account = self:object_find{ class = destination.type, id = destination.id};
if self.caller then
require 'common.call_forwarding';
local call_forwarding_class = common.call_forwarding.CallForwarding:new{ log = self.log, database = self.database }
destination.call_forwarding = call_forwarding_class:list_by_owner(destination.id, destination.type, self.caller.caller_phone_numbers);
for service, call_forwarding_entry in pairs(call_forwarding_class:list_by_owner(destination.phone_number.id, destination.phone_number.class, self.caller.caller_phone_numbers)) do
destination.call_forwarding[service] = call_forwarding_entry;
end
-- destination.call_forwarding = destination.phone_number:call_forwarding(self.caller.caller_phone_numbers);
end
elseif destination.type == 'unknown' then
require 'common.sip_account'
destination.account = common.sip_account.SipAccount:new{ log = self.log, database = self.database }:find_by_auth_name(destination.number);
if destination.account then
destination.type = 'sipaccount';
destination.id = common.str.to_i(destination.account.record.id);
destination.uuid = common.str.to_s(destination.account.record.uuid);
destination.node_id = common.str.to_i(destination.account.record.gs_node_id);
end
end
end
end
if destination.node_id == 0 then
destination.node_id = self.node_id;
destination.node_local = true;
else
destination.node_local = (destination.node_id == self.node_id);
end
self.log:info('DESTINATION_NEW - ', destination.type, '=', destination.id, '/', destination.uuid,'@', destination.node_id, ', number: ', destination.number);
return destination;
end
function Dialplan.set_caller_picture(self, entry_id, entry_type, image)
entry_type = entry_type:lower();
if entry_type == 'user' then
require 'dialplan.user'
local user = dialplan.user.User:new{ log = self.log, database = self.database }:find_by_id(entry_id);
if user then
self.caller:export_variable('sip_h_Call-Info', '<' .. self.user_image_url .. '/' .. tonumber(entry_id) .. '/snom_caller_picture_' .. tostring(user.record.image) .. '>;purpose=icon');
end
elseif entry_type == 'phonebookentry' and image then
self.caller:export_variable('sip_h_Call-Info', '<' .. self.phone_book_entry_image_url .. '/' .. tonumber(entry_id) .. '/snom_caller_picture_' .. tostring(image) .. '>;purpose=icon');
end
end
function Dialplan.dial(self, destination)
local user_id = nil;
local tenant_id = nil;
destination.caller_id_number = destination.caller_id_number or self.caller.caller_phone_numbers[1];
if destination.node_local and destination.type == 'sipaccount' then
destination.pickup_groups = {};
destination.account = self:object_find{class = destination.type, id = destination.id};
if destination.account then
destination.uuid = destination.account.uuid;
if destination.account.class == 'sipaccount' then
destination.callee_id_name = destination.account.record.caller_name;
self.caller:set_callee_id(destination.number, destination.account.record.caller_name);
table.insert(destination.pickup_groups, 's' .. destination.account.id );
end
require 'common.group';
local group_names, group_ids = common.group.Group:new{ log = self.log, database = self.database }:name_id_by_permission(destination.id, destination.type, 'pickup');
self.log:debug('DESTINATION_GROUPS - pickup_groups: ', table.concat(group_names, ','));
for index=1, #group_ids do
table.insert(destination.pickup_groups, 'g' .. group_ids[index]);
end
end
if destination.account and destination.account.owner then
if destination.account.owner.class == 'user' then
user_id = destination.account.owner.id;
tenant_id = tonumber(destination.account.owner.record.current_tenant_id);
local user = self:object_find{class = destination.account.owner.class, id = tonumber(user_id)};
elseif destination.account.owner.class == 'tenant' then
tenant_id = destination.account.owner.id;
end
self.caller:set_variable('gs_destination_owner_type', destination.account.owner.class);
self.caller:set_variable('gs_destination_owner_id', destination.account.owner.id);
self.caller:set_variable('gs_destination_owner_uuid', destination.account.owner.uuid);
end
end
if not self.caller.clir then
if user_id or tenant_id then
if self.phonebook_number_lookup then
require 'dialplan.phone_book'
self.caller.phone_book_entry = dialplan.phone_book.PhoneBook:new{ log = self.log, database = self.database }:find_entry_by_number_user_tenant(self.caller.caller_phone_numbers, user_id, tenant_id);
end
if self.caller.phone_book_entry then
self.log:info('PHONE_BOOK_ENTRY - phone_book=', self.caller.phone_book_entry.phone_book_id, ' (', self.caller.phone_book_entry.phone_book_name, '), caller_id_name: ', self.caller.phone_book_entry.caller_id_name, ', ringtone: ', self.caller.phone_book_entry.bellcore_id);
destination.caller_id_name = common.str.to_ascii(self.caller.phone_book_entry.caller_id_name);
if tonumber(self.caller.phone_book_entry.bellcore_id) then
self.log:debug('RINGTONE - phonebookentry=', self.caller.phone_book_entry.id, ', ringtone: ', self.caller.phone_book_entry.bellcore_id);
self.caller:export_variable('alert_info', 'http://amooma.de;info=Ringer' .. self.caller.phone_book_entry.bellcore_id .. ';x-line-id=0');
end
if self.caller.phone_book_entry.image then
self:set_caller_picture(self.caller.phone_book_entry.id, 'phonebookentry', self.caller.phone_book_entry.image);
elseif self.caller.account and self.caller.account.owner then
self:set_caller_picture(self.caller.account.owner.id, self.caller.account.owner.class);
end
elseif self.caller.account and self.caller.account.owner then
self:set_caller_picture(self.caller.account.owner.id, self.caller.account.owner.class);
elseif self.geo_number_lookup then
require 'dialplan.geo_number'
local geo_number = dialplan.geo_number.GeoNumber:new{ log = self.log, database = self.database }:find(destination.caller_id_number);
if geo_number then
self.log:info('GEO_NUMBER - found: ', geo_number.name, ', ', geo_number.country);
if geo_number.name then
destination.caller_id_name = common.str.to_ascii(geo_number.name) .. ', ' .. common.str.to_ascii(geo_number.country);
else
destination.caller_id_name = common.str.to_ascii(geo_number.country);
end
end
end
end
self.caller:set_caller_id(destination.caller_id_number, destination.caller_id_name or self.caller.caller_id_name);
else
self.caller:set_caller_id('anonymous', 'Unknown');
self.caller:set_privacy(true);
end
local destinations = { destination };
if self.caller.forwarding_service == 'assistant' and self.caller.auth_account and self.caller.auth_account.class == 'sipaccount' then
self.caller.auth_account.type = self.caller.auth_account.class;
local forwarding_destination = self:destination_new( self.caller.auth_account );
if forwarding_destination then
forwarding_destination.alert_info = 'http://amooma.com;info=Ringer0;x-line-id=0'
table.insert(destinations, forwarding_destination);
end
end
require 'dialplan.sip_call'
return dialplan.sip_call.SipCall:new{ log = self.log, database = self.database, caller = self.caller }:fork(
destinations,
{ timeout = self.dial_timeout_active,
send_ringing = ( self.send_ringing_to_gateways and self.caller.from_gateway ),
bypass_media_network = self.config.parameters.bypass_media_network,
update_callee_display = self.config.parameters.update_callee_display,
detect_dtmf_after_bridge_caller = self.detect_dtmf_after_bridge_caller,
detect_dtmf_after_bridge_callee = self.detect_dtmf_after_bridge_callee,
}
);
end
function Dialplan.huntgroup(self, destination)
local hunt_group = self:object_find{class = 'huntgroup', id = tonumber(destination.id)};
if not hunt_group then
self.log:error('DIALPLAN_HUNTGROUP - huntgroup not found');
return { continue = true, code = 404, phrase = 'Huntgroup not found' }
end
self.caller:set_callee_id(destination.number, hunt_group.record.name);
destination.caller_id_number = destination.caller_id_number or self.caller.caller_phone_numbers[1];
if not self.caller.clir then
self.caller:set_caller_id(destination.caller_id_number, tostring(hunt_group.record.name) .. ' '.. tostring(self.caller.caller_id_name));
if self.caller.account and self.caller.account.owner then
self:set_caller_picture(self.caller.account.owner.id, self.caller.account.owner.class);
end
else
self.caller:set_caller_id('anonymous', tostring(hunt_group.record.name));
self.caller:set_privacy(true);
end
self.caller.auth_account = hunt_group;
self.caller:set_auth_account(self.caller.auth_account);
self.caller.forwarding_number = destination.number;
self.caller.forwarding_service = 'huntgroup';
self.caller:set_variable('gs_forwarding_service', self.caller.forwarding_service);
self.caller:set_variable('gs_forwarding_number', self.caller.forwarding_number);
return hunt_group:run(self, self.caller, destination);
end
function Dialplan.acd(self, destination)
local acd = self:object_find{class = 'automaticcalldistributor', id = tonumber(destination.id)};
if not acd then
self.log:error('DIALPLAN_ACD - acd not found');
return { continue = true, code = 404, phrase = 'ACD not found' }
end
self.caller:set_callee_id(destination.number, acd.record.name);
destination.caller_id_number = destination.caller_id_number or self.caller.caller_phone_numbers[1];
if not self.caller.clir then
self.caller:set_caller_id(destination.caller_id_number, tostring(acd.record.name) .. ' '.. tostring(self.caller.caller_id_name));
if self.caller.account and self.caller.account.owner then
self:set_caller_picture(self.caller.account.owner.id, self.caller.account.owner.class);
end
else
self.caller:set_caller_id('anonymous', tostring(acd.record.name));
self.caller:set_privacy(true);
end
self.caller.auth_account = acd;
self.caller:set_auth_account(self.caller.auth_account);
self.caller.forwarding_number = destination.number;
self.caller.forwarding_service = 'automaticcalldistributor';
self.caller:set_variable('gs_forwarding_service', self.caller.forwarding_service);
self.caller:set_variable('gs_forwarding_number', self.caller.forwarding_number);
acd:caller_new(self.caller.uuid);
local result = acd:run(self, self.caller, destination);
acd:caller_delete();
return result;
end
function Dialplan.conference(self, destination)
require 'common.conference';
local conference = common.conference.Conference:new{ log = self.log, database = self.database }:find_by_id(destination.id);
if not conference then
return { continue = false, code = 404, phrase = 'Conference not found' }
end
return conference:enter(self.caller, self.domain);
end
function Dialplan.faxaccount(self, destination)
require 'dialplan.fax'
local fax_account = dialplan.fax.Fax:new{ log = self.log, database = self.database }:find_by_id(destination.id);
if not fax_account then
return { continue = false, code = 404, phrase = 'Fax not found' }
end
self.log:info('FAX_RECEIVE start - fax_account=', fax_account.id, '/', fax_account.uuid, ', name: ', fax_account.record.name, ', station_id: ', fax_account.record.station_id);
self.caller:set_caller_id(self.caller.caller_phone_number);
self.caller:set_callee_id(destination.number, fax_account.record.name);
local fax_document = fax_account:receive(self.caller);
if not fax_document then
self.log:error('FAX_RECEIVE - error receiving fax document - fax_account=', fax_account.id, '/', fax_account.uuid);
return { continue = false, code = 500, phrase = 'Error receiving fax' };
end
fax_document.caller_id_number = self.caller.caller_phone_number;
fax_document.caller_id_name = self.caller.caller_id_name;
fax_document.uuid = self.caller.uuid;
self.log:info('FAX_RECEIVE end - success: ', fax_document.success,
', remote: ', fax_document.remote_station_id,
', pages: ', fax_document.transferred_pages, '/', fax_document.total_pages,
', result: ', fax_document.result_code, ' ', fax_document.result_text);
if fax_document.success then
self.log:notice('FAX_RECEIVE - saving fax document: ', fax_document.filename );
if not fax_account:insert_document(fax_document) then
self.log:error('FAX_RECEIVE - error inserting fax document to database - fax_account=', fax_account.id, '/', fax_account.uuid, ', file: ', fax_document.filename);
end
fax_account:trigger_notification(fax_account.id, self.caller.uuid);
end
return { continue = false, code = 200, phrase = 'OK' }
end
function Dialplan.callthrough(self, destination)
-- Callthrough
require 'dialplan.callthrough'
callthrough = dialplan.callthrough.Callthrough:new{ log = self.log, database = self.database }:find_by_id(destination.id)
if not callthrough then
self.log:error('CALLTHROUGH - no callthrough for destination number: ', destination.number);
return { continue = false, code = 404, phrase = 'Fax not found' }
end
self.log:info('CALLTHROUGH - number: ' .. destination.number .. ', name: ' .. callthrough.record.name);
local authorization = callthrough:authenticate(self.caller);
if not authorization then
self.log:notice('CALLTHROUGH - authentication failed');
return { continue = false, code = 403, phrase = 'Authentication failed' }
end
if type(authorization) == 'table' and tonumber(authorization.sip_account_id) and tonumber(authorization.sip_account_id) > 0 then
local auth_account = self:object_find{class = 'sipaccount', id = tonumber(authorization.sip_account_id)};
self.caller.forwarding_number = destination.number;
self.caller.forwarding_service = 'callthrough';
self.caller:set_variable('gs_forwarding_service', self.caller.forwarding_service);
self.caller:set_variable('gs_forwarding_number', self.caller.forwarding_number);
if auth_account then
self.caller.auth_account = auth_account;
self.caller:set_auth_account(self.caller.auth_account);
self.log:info('AUTH_ACCOUNT_UPDATE - account: ', self.caller.auth_account.class, '=', self.caller.auth_account.id, '/', self.caller.auth_account.uuid);
if self.caller.auth_account.owner then
self.log:info('AUTH_ACCOUNT_UPDATE - auth owner: ', self.caller.auth_account.owner.class, '=', self.caller.auth_account.owner.id, '/', self.caller.auth_account.owner.uuid);
else
self.log:error('AUTH_ACCOUNT_UPDATE - auth owner not found');
end
self.log:info('CALLTHROUGH - use sip account: ', auth_account.id, ' (', auth_account.record.caller_name, ')');
end
else
self.log:info('CALLTHROUGH - no sip account');
end
local destination_number = '';
for i = 1, 3, 1 do
if destination_number ~= '' then
break;
end
destination_number = session:read(2, 16, "ivr/ivr-enter_destination_telephone_number.wav", 3000, "#");
end
if destination_number == '' then
self.log:debug("no callthrough destination - hangup call");
return { continue = false, code = 404, phrase = 'No destination' }
end
require 'dialplan.router'
local route = dialplan.router.Router:new{ log = self.log, database = self.database, caller = self.caller, variables = self.caller }:route_run('prerouting', true);
if route and route.destination_number then
destination_number = route.destination_number;
end
if not callthrough:whitelist(destination_number) then
self.log:debug('caller not authorized to call destination number: ' .. destination_number .. ' - hangup call');
return { continue = false, code = 403, phrase = 'Unauthorized' }
end
return { continue = true, code = 302, number = destination_number }
end
function Dialplan.voicemail(self, destination)
require 'dialplan.voicemail'
local voicemail_account = nil;
local sip_account_id
if not common.str.blank(destination.number) and false then
voicemail_account = dialplan.voicemail.Voicemail:new{ log = self.log, database = self.database }:find_by_number(destination.number);
elseif self.caller.auth_account and self.caller.auth_account.class == 'sipaccount' then
voicemail_account = dialplan.voicemail.Voicemail:new{ log = self.log, database = self.database }:find_by_sip_account_id(self.caller.auth_account.id);
end
if not voicemail_account then
self.log:error('VOICEMAIL - no mailbox');
return { continue = false, code = 404, phrase = 'Mailbox not found' }
end
voicemail_account:leave(self.caller, self.caller.forwarding_number);
if self.caller:to_s("voicemail_message_len") == '' then
self.log:info('VOICEMAIL - no message saved');
end
return { continue = false, code = 200 }
end
function Dialplan.dialplanfunction(self, destination)
require 'dialplan.functions'
return dialplan.functions.Functions:new{ log = self.log, database = self.database, domain = self.domain, parent = self }:dialplan_function(self.caller, destination.number);
end
function Dialplan.switch(self, destination)
local result = nil;
self.dial_timeout_active = self.dial_timeout;
if not destination.node_local then
return self:dial(destination);
end
for service, call_forwarding in pairs(destination.call_forwarding) do
if self.caller.caller_phone_numbers_hash[call_forwarding.number] then
self.log:info('CALL_FORWARDING - caller number equals destination: ', call_forwarding.number,' - ignore service: ', service);
destination.call_forwarding[service] = nil;
end
end
if destination.call_forwarding.noanswer then
self.dial_timeout_active = tonumber(destination.call_forwarding.noanswer.timeout) or self.dial_timeout;
end
if destination.call_forwarding.always then
return { continue = true, call_forwarding = destination.call_forwarding.always }
elseif destination.call_forwarding.assistant then
if common.str.downcase(destination.call_forwarding.assistant.type) == 'huntgroup' then
require 'dialplan.hunt_group'
local hunt_group = dialplan.hunt_group.HuntGroup:new{ log = self.log, database = self.database }:find_by_id(destination.call_forwarding.assistant.id);
self.log:info('CALL_FORWARDING - huntgroup - auth_account: ', self.caller.auth_account_type, '=', self.caller.auth_account_uuid);
if hunt_group and (hunt_group:is_member_by_numbers(self.caller.caller_phone_numbers)) then
self.log:info('CALL_FORWARDING - caller is huntgroup member - ignore service: ', destination.call_forwarding.assistant.service);
else
return { continue = true, call_forwarding = destination.call_forwarding.assistant }
end
else
return { continue = true, call_forwarding = destination.call_forwarding.assistant }
end
end
-- reset ringtone
self.caller:export_variable('alert_info', self.default_ringtone);
if destination.phone_number then
destination.ringtone = destination.phone_number:ringtone();
end
if not destination.ringtone and destination.account and destination.account.ringtone then
destination.ringtone = destination.account:ringtone();
end
if destination.ringtone then
if destination.ringtone.bellcore_id then
self.log:debug('DESTINATION_RINGTONE - ', destination.ringtone.ringtoneable_type .. '=', destination.ringtone.ringtoneable_id, ', ringtone: ' .. destination.ringtone.bellcore_id);
self.caller:export_variable('alert_info', 'http://amooma.de;info=Ringer' .. tonumber(destination.ringtone.bellcore_id) .. ';x-line-id=0');
end
end
if destination.type == 'sipaccount' then
result = self:dial(destination);
if CALL_FORWARDING_SERVICES[result.disposition] then
result.call_forwarding = destination.call_forwarding[CALL_FORWARDING_SERVICES[result.disposition]];
if result.call_forwarding then
result.continue = true;
end
end
return result;
elseif destination.type == 'conference' then
return self:conference(destination);
elseif destination.type == 'faxaccount' then
return self:faxaccount(destination);
elseif destination.type == 'callthrough' then
return self:callthrough(destination);
elseif destination.type == 'huntgroup' then
result = self:huntgroup(destination);
if CALL_FORWARDING_SERVICES[result.disposition] then
result.call_forwarding = destination.call_forwarding[CALL_FORWARDING_SERVICES[result.disposition]];
if result.call_forwarding then
result.continue = true;
end
end
return result;
elseif destination.type == 'automaticcalldistributor' then
result = self:acd(destination);
if CALL_FORWARDING_SERVICES[result.disposition] then
result.call_forwarding = destination.call_forwarding[CALL_FORWARDING_SERVICES[result.disposition]];
if result.call_forwarding then
result.continue = true;
end
end
return result;
elseif destination.type == 'voicemail' then
return self:voicemail(destination);
elseif destination.type == 'dialplanfunction' then
return self:dialplanfunction(destination);
elseif not common.str.blank(destination.number) then
local result = { continue = false, code = 404, phrase = 'No route' }
local clip_no_screening = common.array.try(self.caller, 'account.record.clip_no_screening');
self.caller.caller_id_numbers = {}
if not common.str.blank(clip_no_screening) then
for index, number in ipairs(common.str.strip_to_a(clip_no_screening, ',')) do
table.insert(self.caller.caller_id_numbers, number);
end
end
for index, number in ipairs(self.caller.caller_phone_numbers) do
table.insert(self.caller.caller_id_numbers, number);
end
self.log:info('SWITCH - clir: ', self.caller.clir, ', caller_id_numbers: ', table.concat(self.caller.caller_id_numbers, ','));
destination.callee_id_number = destination.number;
destination.callee_id_name = nil;
require 'dialplan.router'
local routes = dialplan.router.Router:new{ log = self.log, database = self.database, caller = self.caller, variables = self.caller }:route_run('outbound');
if not routes or #routes == 0 then
self.log:notice('SWITCH - no route - number: ', destination.number);
return { continue = false, code = 404, phrase = 'No route' }
end
if self.phonebook_number_lookup then
local user_id = common.array.try(self.caller, 'account.owner.id');
local tenant_id = common.array.try(self.caller, 'account.owner.record.current_tenant_id');
if user_id or tenant_id then
require 'dialplan.phone_book'
self.caller.callee_phone_book_entry = dialplan.phone_book.PhoneBook:new{ log = self.log, database = self.database }:find_entry_by_number_user_tenant({ destination.number }, user_id, tenant_id);
if self.caller.callee_phone_book_entry then
self.log:info('PHONE_BOOK_ENTRY - phone_book=', self.caller.callee_phone_book_entry.phone_book_id, ' (', self.caller.callee_phone_book_entry.phone_book_name, '), callee_id_name: ', common.str.to_ascii(self.caller.callee_phone_book_entry.caller_id_name));
destination.callee_id_name = common.str.to_ascii(self.caller.callee_phone_book_entry.caller_id_name);
end
end
end
if self.geo_number_lookup and not destination.callee_id_name then
require 'dialplan.geo_number'
local geo_number = dialplan.geo_number.GeoNumber:new{ log = self.log, database = self.database }:find(destination.number);
if geo_number then
self.log:info('GEO_NUMBER - found: ', geo_number.name, ', ', geo_number.country);
if geo_number.name then
destination.callee_id_name = common.str.to_ascii(geo_number.name) .. ', ' .. common.str.to_ascii(geo_number.country);
else
destination.callee_id_name = common.str.to_ascii(geo_number.country);
end
end
end
self.caller:set_callee_id(destination.callee_id_number, destination.callee_id_name);
for index, route in ipairs(routes) do
if route.type == 'hangup' then
self.log:notice('SWITCH_HANGUP - code: ', route.code, ', phrase: ', route.phrase, ', cause: ', route.cause);
return { continue = false, code = route.code or '404', phrase = route.phrase, cause = route.cause }
end
if route.type == 'forward' then
self.log:notice('SWITCH_CALL_FORWARDING - number: ', route.number);
return { continue = true, call_forwarding = { number = route.number, service = 'route', type = 'phonenumber' }}
end
for key, value in pairs(route) do
destination[key] = value;
end
result = self:dial(destination);
if result.continue == false then
break;
end
if common.str.to_b(self.route_failover[tostring(result.code)]) == true then
self.log:info('SWITCH - failover - code: ', result.code);
elseif common.str.to_b(self.route_failover[tostring(result.cause)]) == true then
self.log:info('SWITCH - failover - cause: ', result.cause);
else
self.log:info('SWITCH - no failover - cause: ', result.cause, ', code: ', result.code);
break;
end
end
return result;
end
self.log:error('SWITCH - destination not found - type: ', destination.type);
return { continue = true, code = 404, phrase = destination.type .. ' not found' }
end
function Dialplan.run(self, destination)
require 'dialplan.router';
self.caller:set_variable('hangup_after_bridge', false);
self.caller:set_variable('bridge_early_media', 'true');
self.caller:set_variable('gs_save_cdr', true);
self.caller:set_variable('gs_call_service', 'dial');
self.caller.session:setAutoHangup(false);
self.caller.date = os.date('%y%m%d%w');
self.caller.time = os.date('%H%M%S');
if type(self.config.variables) == 'table' then
for key, value in pairs(self.config.variables) do
self.caller:set_variable(key, value);
end
end
self.caller.domain_local = self.domain;
self:retrieve_caller_data();
self.route_failover = common.configuration_table.get(self.database, 'call_route', 'failover');
self.caller.language = self.caller.language or self.default_language;
if not destination or destination.type == 'unknown' then
local route = nil;
if self.caller.gateway then
if not common.str.blank(self.caller.gateway.settings.number_source) then
self.log:debug('INBOUND_NUMBER: number_source: ', self.caller.gateway.settings.number_source, ', number: ', self.caller:to_s(self.caller.gateway.settings.number_source));
self.caller.destination_number = self.caller:to_s(self.caller.gateway.settings.number_source);
end
route = dialplan.router.Router:new{ log = self.log, database = self.database, caller = self.caller, variables = self.caller }:route_run('inbound', true);
if route then
local ignore_keys = {
id = true,
gateway = true,
['type'] = true,
channel_variables = true,
};
for key, value in pairs(route) do
if not ignore_keys[key] then
self.caller[key] = value;
end
end
self.caller.caller_phone_numbers[1] = self.caller.caller_id_number;
else
self.log:notice('INBOUND - no route');
end
else
route = dialplan.router.Router:new{ log = self.log, database = self.database, caller = self.caller, variables = self.caller }:route_run('prerouting', true);
if route then
local ignore_keys = {
id = true,
gateway = true,
['type'] = true,
channel_variables = true,
};
for key, value in pairs(route) do
if not ignore_keys[key] then
self.caller[key] = value;
end
end
end
end
if route then
if type(route.channel_variables) == 'table' then
for key, value in pairs(route.channel_variables) do
self.caller:set_variable(key, value);
end
end
destination = self:destination_new{ ['type'] = route.type, id = route.id, number = route.destination_number }
self.caller.destination_number = destination.number;
self.caller.destination = destination;
elseif not destination or destination.type == 'unknown' then
destination = self:destination_new{ number = self.caller.destination_number }
self.caller.destination = destination;
end
end
self.caller:set_variable('default_language', self.caller.language);
self.caller:set_variable('sound_prefix', common.array.try(self.config, 'sounds.' .. tostring(self.caller.language)));
self.log:info('DIALPLAN start - caller_id: ',self.caller.caller_id_number, ' "', self.caller.caller_id_name, '" , number: ', destination.number, ', language: ', self.caller.language);
self.caller.static_caller_id_number = self.caller.caller_id_number;
self.caller.static_caller_id_name = self.caller.caller_id_name;
local result = { continue = false };
local loop = self.caller.loop_count;
while self.caller:ready() and loop < self.max_loops do
loop = loop + 1;
self.caller.loop_count = loop;
self.caller.caller_id_number = self.caller.static_caller_id_number;
self.caller.caller_id_name = self.caller.static_caller_id_name;
self.log:info('LOOP ', loop,
' - destination: ', destination.type, '=', destination.id, '/', destination.uuid,'@', destination.node_id,
', number: ', destination.number);
self.caller:set_variable('gs_clir', self.caller.clir);
self.caller:set_variable('gs_destination_type', destination.type);
self.caller:set_variable('gs_destination_id', destination.id);
self.caller:set_variable('gs_destination_uuid', destination.uuid);
self.caller:set_variable('gs_destination_number', destination.number);
self.caller:set_variable('gs_destination_node_local', destination.node_local);
self.caller:set_variable('gs_destination_node_id, ', destination.node_id);
result = self:switch(destination);
result = result or { continue = false, code = 502, cause = 'DESTINATION_OUT_OF_ORDER', phrase = 'Destination out of order' }
if result.call_service then
self.caller:set_variable('gs_call_service', result.call_service);
end
if not result.continue then
break;
end
if result.call_forwarding then
self.log:info('LOOP ', loop, ' CALL_FORWARDING - service: ', result.call_forwarding.service,
', destination: ', result.call_forwarding.type, '=', result.call_forwarding.id,
', number: ', result.call_forwarding.number);
local auth_account = self:object_find{class = destination.type, id = destination.id};
self.caller.forwarding_number = destination.number;
self.caller.forwarding_service = result.call_forwarding.service;
self.caller:set_variable('gs_forwarding_service', self.caller.forwarding_service);
self.caller:set_variable('gs_forwarding_number', self.caller.forwarding_number);
if auth_account then
self.caller.auth_account = auth_account;
self.caller:set_auth_account(self.caller.auth_account);
self.log:info('AUTH_ACCOUNT_UPDATE - account: ', self.caller.auth_account.class, '=', self.caller.auth_account.id, '/', self.caller.auth_account.uuid);
if self.caller.auth_account.owner then
self.log:info('AUTH_ACCOUNT_UPDATE - auth owner: ', self.caller.auth_account.owner.class, '=', self.caller.auth_account.owner.id, '/', self.caller.auth_account.owner.uuid);
else
self.log:error('AUTH_ACCOUNT_UPDATE - auth owner not found');
end
end
destination = self:destination_new(result.call_forwarding);
self.caller.destination = destination;
self.caller.destination_number = destination.number;
if not result.no_cdr and auth_account then
require 'common.call_history'
common.call_history.CallHistory:new{ log = self.log, database = self.database }:insert_forwarded(
self.caller.uuid,
auth_account.class,
auth_account.id,
self.caller,
destination,
result
);
end
end
if result.number then
self.log:info('LOOP ', loop, ' NEW_DESTINATION_NUMBER - number: ', result.number );
destination = self:destination_new{ number = result.number }
self.caller.destination = destination;
self.caller.destination_number = destination.number;
end
end
if loop >= self.max_loops then
result = { continue = false, code = 483, cause = 'EXCHANGE_ROUTING_ERROR', phrase = 'Too many hops' }
end
self.log:info('DIALPLAN end - caller_id: ',self.caller.caller_id_number, ' "', self.caller.caller_id_name,'"',
', destination: ', destination.type, '=', destination.id, '/', destination.uuid,'@', destination.node_id,
', number: ', destination.number, ', result: ', result.code, ' ', result.phrase);
if self.caller:ready() then
self:hangup(result.code, result.phrase, result.cause);
end
self.caller:set_variable('gs_save_cdr', not result.no_cdr);
end
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