1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
|
module(...,package.seeall)
function handler_class()
return PresenceUpdate
end
ACCOUNT_RECORD_TIMEOUT = 120;
PresenceUpdate = {}
function PresenceUpdate.new(self, arg)
arg = arg or {}
object = arg.object or {}
setmetatable(object, self);
self.__index = self;
self.log = arg.log;
self.class = 'presenceupdate'
self.database = arg.database;
self.domain = arg.domain;
self.presence_accounts = {}
self.account_record = {}
return object;
end
function PresenceUpdate.event_handlers(self)
return {
PRESENCE_PROBE = { [true] = self.presence_probe },
CUSTOM = { ['sofia::register'] = self.sofia_register, ['sofia::unregister'] = self.sofia_ungerister },
PRESENCE_IN = { [true] = self.presence_in },
}
end
function PresenceUpdate.presence_probe(self, event)
local DIALPLAN_FUNCTION_PATTERN = '^f[_%-].*';
require 'common.str'
local event_to = event:getHeader('to');
local event_from = event:getHeader('from');
local probe_type = event:getHeader('probe-type');
local account, domain = common.str.partition(event_from, '@');
local subscription, domain = common.str.partition(event_to, '@');
self.log:debug('[', account, '] PRESENCE_UPDATE - subscription: ', subscription,', type: ', probe_type);
if (not self.presence_accounts[account] or not self.presence_accounts[account][subscription]) and subscription:find(DIALPLAN_FUNCTION_PATTERN) then
if not self.presence_accounts[account] then
self.presence_accounts[account] = {};
end
if not self.presence_accounts[account][subscription] then
self.presence_accounts[account][subscription] = {};
end
self:update_function_presence(account, domain, subscription);
end
end
function PresenceUpdate.sofia_register(self, event)
local account = event:getHeader('from-user');
self.log:debug('[', account, '] PRESENCE_UPDATE - flushing account cache on register');
self.presence_accounts[account] = nil;
end
function PresenceUpdate.sofia_ungerister(self, event)
local account = event:getHeader('from-user');
self.log:debug('[', account, '] PRESENCE_UPDATE - flushing account cache on unregister');
self.presence_accounts[account] = nil;
end
function PresenceUpdate.presence_in(self, event)
local account, domain = common.str.partition(event:getHeader('from'), '@');
local call_direction = tostring(event:getHeader('presence-call-direction') or event:getHeader('call-direction'))
local state = event:getHeader('presence-call-info-state');
local uuid = event:getHeader('Unique-ID');
local caller_id = event:getHeader('Caller-Caller-ID-Number');
local protocol = tostring(event:getHeader('proto'));
local direction = nil;
if call_direction == 'inbound' then
direction = true;
elseif call_direction == 'outbound' then
direction = false;
end
if protocol == 'conf' then
state = event:getHeader('answer-state');
local login = tostring(event:getHeader('proto'));
self.log:info('[', uuid,'] PRESENCE_CONFERENCE_', call_direction:upper(), ' ', common.str.to_i(account), ' - identifier: ', account, ', state: ', state);
self:conference(direction, account, domain, state, uuid);
elseif protocol == 'sip' and common.str.blank(state) then
return;
else
self.log:info('[', uuid,'] PRESENCE_', call_direction:upper(),' - protocol: ', protocol, ', account: ', account, ', state: ', state);
self:sip_account(direction, account, domain, state, uuid, caller_id);
end
end
function PresenceUpdate.update_function_presence(self, account, domain, subscription)
local parameters = common.str.to_a(subscription, '_%-');
local fid = parameters[2];
local function_parameter = parameters[3];
if not fid then
self.log:error('[', account, '] PRESENCE_UPDATE - no function specified');
return;
end
if fid == 'cftg' and tonumber(function_parameter) then
self:call_forwarding(account, domain, function_parameter);
elseif fid == 'hgmtg' then
self:hunt_group_membership(account, domain, function_parameter);
elseif fid == 'acdmtg' then
self:acd_membership(account, domain, function_parameter);
end
end
function PresenceUpdate.call_forwarding(self, account, domain, call_forwarding_id)
require 'common.call_forwarding'
local call_forwarding = common.call_forwarding.CallForwarding:new{ log=self.log, database=self.database, domain=domain }:find_by_id(call_forwarding_id);
require 'common.str'
if call_forwarding and common.str.to_b(call_forwarding.record.active) then
local destination_type = tostring(call_forwarding.record.call_forwardable_type):lower()
self.log:debug('[', account, '] PRESENCE_UPDATE - updating call forwarding presence - id: ', call_forwarding_id, ', destination: ', destination_type);
if destination_type == 'voicemail' then
call_forwarding:presence_set('early');
else
call_forwarding:presence_set('confirmed');
end
end
end
function PresenceUpdate.hunt_group_membership(self, account, domain, member_id)
local sql_query = 'SELECT `active` FROM `hunt_group_members` WHERE `active` IS TRUE AND `id`=' .. tonumber(member_id) .. ' LIMIT 1';
local status = self.database:query_return_value(sql_query);
if status then
self.log:debug('[', account, '] PRESENCE_UPDATE - updating hunt group membership presence - id: ', member_id);
require 'dialplan.presence'
local presence_class = dialplan.presence.Presence:new{
log = self.log,
database = self.database,
domain = domain,
accounts = {'f-hgmtg-' .. member_id},
uuid = 'hunt_group_member_' .. member_id
}:set('confirmed');
end
end
function PresenceUpdate.acd_membership(self, account, domain, member_id)
local sql_query = 'SELECT `status` FROM `acd_agents` WHERE `status` = "active" AND `id`=' .. tonumber(member_id) .. ' LIMIT 1';
local status = self.database:query_return_value(sql_query);
if status then
self.log:debug('[', account, '] PRESENCE_UPDATE - updating ACD membership presence - id: ', member_id);
require 'dialplan.presence'
local presence_class = dialplan.presence.Presence:new{
log = self.log,
database = self.database,
domain = domain,
accounts = {'f-acdmtg-' .. member_id},
uuid = 'acd_agent_' .. member_id
}:set(status);
end
end
function PresenceUpdate.sip_account(self, inbound, account, domain, status, uuid, caller_id)
local status_map = { progressing = 'early', alerting = 'confirmed', active = 'confirmed' }
if not self.account_record[account] or ((os.time() - self.account_record[account].created_at) > ACCOUNT_RECORD_TIMEOUT) then
self.log:debug('[', uuid,'] PRESENCE - retrieve account data - account: ', account);
require 'common.sip_account'
local sip_account = common.sip_account.SipAccount:new{ log = self.log, database = self.database }:find_by_auth_name(account);
if not sip_account then
return
end
require 'common.phone_number'
local phone_numbers = common.phone_number.PhoneNumber:new{ log = self.log, database = self.database }:list_by_owner(sip_account.id, sip_account.class);
self.account_record[account] = { id = sip_account.id, class = sip_account.class, phone_numbers = phone_numbers, created_at = os.time() }
end
require 'dialplan.presence';
dialplan.presence.Presence:new{
log = self.log,
database = self.database,
inbound = inbound,
domain = domain,
accounts = self.account_record[account].phone_numbers,
uuid = uuid
}:set(status_map[status] or 'terminated', caller_id);
self:trigger_rails(self.account_record[account], status_map[status] or 'terminated', uuid);
end
function PresenceUpdate.conference(self, inbound, account, domain, status, uuid)
require 'dialplan.presence';
dialplan.presence.Presence:new{
log = self.log,
database = self.database,
inbound = inbound,
domain = domain,
accounts = { account },
uuid = uuid
}:set(status or 'terminated');
end
function PresenceUpdate.trigger_rails(self, account, status, uuid)
if account.class == 'sipaccount' then
local command = 'http_request.lua ' .. uuid .. ' http://127.0.0.1/trigger/sip_account_update/' .. tostring(account.id .. '?status=' .. tostring(status));
require 'common.fapi'
common.fapi.FApi:new():execute('luarun', command);
end
end
|
