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-rw-r--r--doc/plustek/FAQ121
1 files changed, 1 insertions, 120 deletions
diff --git a/doc/plustek/FAQ b/doc/plustek/FAQ
index 92a4e72..089fc6d 100644
--- a/doc/plustek/FAQ
+++ b/doc/plustek/FAQ
@@ -12,111 +12,10 @@ If you have some more FAQ entries, let me know <gerhard@gjaeger.de>
THANKS to Jochen <jochen@puchalla-online.de>, who roamed through the
mailing-list and gathered the different questions.
-
*******************************************************************************
-* TROUBLE-SHOOTING *
-* *
-* DRIVER TOPICS *
+* General *
*******************************************************************************
-
-SYMPTOM: "kernel-module version mismatch"
---------
-"When I try to "make load" I get an error"
-
-/sbin/modprobe pt_drv || exit 1
-/lib/modules/2.2.14-6.0.6/misc/pt_drv.o: kernel-module version mismatch
-/lib/modules/2.2.14-6.0.1/misc/pt_drv.o was compiled
-for kernel version 2.2.14-5.0
-while this kernel is version 2.2.14-6.0.1.
-
-PROBLEM:
---------
-You're using the wrong Kernel-header files.
-
-The path
-/usr/include/linux is a link to
-/usr/src/linux/include/linux and
-/usr/src/linux is normally a link to your current
-kernel, i.e:
-/usr/src/linux-2.2.14
-
-If you now upgrade your kernel and you have
-forgotten to correct the link /usr/src/linux, then
-every kernel-module you build outside the
-kernelsource structure will include the wrong
-version information.
-
-SOLUTION:
----------
-Set the link /usr/src/linux
-to your current kernel-source tree before recompiling
-kernel-modules like pt_drv, then your version mismatch
-problem should be solved.
-
-
-
-SYMPTOM: "Device or resource busy"
---------
-Any attempt to "modprobe" or "make load" the driver leads
-to this message.
-
-PROBLEM:
---------
-The driver refuses to load. During startup, the driver performs
-some tests according to the parallel port and the connected
-scanners.
-If the parallel port is not supported or the scanner cannot be
-found, the driver returns an error and the system will report
-"device or resource busy"
-
-SOLUTION:
----------
-There's no way to provide a general solution. First of all
-you should check your connections and the parallel port.
-Also check power for your scanner.
-If the problem still exists, enable the debug-messages of the
-pt_drv module (see INSTALL).
-Then check the messages after loading or send the output to
-the mailing list.
-Most of these problems are related to HW-problems. Before
-giving up, check the scanner under Windows (not really a
-good advice I know, but it helps to find HW-damage).
-There was also one case were the internal plugs of the parport
-connection were wrong...
-
-
-
-SYMPTOM: "Unresolved symbols"
---------
-"make load" or "modprobe pt_drv" produces this message:
-
-/sbin/modprobe pt_drv || exit 1
-/lib/modules/2.2.14-5.0/misc/pt_drv.o: unresolved symbol parport_unregister_device
-/lib/modules/2.2.14-5.0/misc/pt_drv.o: unresolved symbol parport_enumerate
-/lib/modules/2.2.14-5.0/misc/pt_drv.o: unresolved symbol parport_register_device
-/lib/modules/2.2.14-5.0/misc/pt_drv.o: unresolved symbol parport_claim
-/lib/modules/2.2.14-5.0/misc/pt_drv.o: unresolved symbol parport_release
-/lib/modules/2.2.14-5.0/misc/pt_drv.o: insmod
-/lib/modules/2.2.14-5.0/misc/pt_drv.o failed
-
-
-PROBLEM:
---------
-The driver needs at least the parport_pc and the parport modules
-to work. They MUST be loaded prior to pt_drv. If these modules
-are not loaded you get this message.
-
-SOLUTION:
----------
-Simply load the parport module. You can add this dependency to
-your /etc/modules.conf (or /etc/conf.modules) file (see INSTALL).
-Then every time you load pt_drv with modprobe, parport will be loaded
-automatically. After modifying this file, call
-depmod -va
-
-
-
SYMPTOM: Scanner makes awful noise
--------
@@ -138,7 +37,6 @@ The second case is often reported when the printer driver lp.o is
already loaded. So remove lp.o before loading pt_drv.
-
SYMPTOM: Printer starts to print while scanning
--------
@@ -294,23 +192,6 @@ A: You should be able to use xscanimage with gimp:
now the Acquire Image menu entry. That's all.
If not, start gimp from an xterm and have a look at the output.
-
-Q: Is there any way to load the plustek_driver at bootup-time?
-
-A: Normally, there is no need to do so, because once you
- altered your /etc/conf.modules file (or /etc/modules.conf)
- and added the suggested stuff (see INSTALL file), you won't
- have to worry about loading the driver. It happens automagically. ;-)
- The driver will be loaded when needed (and eventually
- removed after a specific time of not using it).
-
- Nevertheless, another possibility is to do a modprobe pt_drv in the
- /etc/rc.d/boot.local (using SuSE) or
- /etc/rc.d/rc.local (using RedHat or Mandrake) file
- So the driver will be loaded at bootup-time...
- !!! YOUR SCANNER MUST BE ONLINE during power-up then !!!
-
-
Q: I wonder if Mandrake 7.1's sane rpm file has this support already built in.
My scanner light is coming on yet Xscanimage seems to report that there
is no scanner present.